Online casino operation is associated with a turnover of significant funds and always assumes the presence of structured and distinct rules. The fulfillment of the accepted conditions is the must for both parties – the player and the administration of the institution. This issue is regulated in strict accordance with EU legislation, and is a necessary criterion for obtaining and maintaining a license to operate in the online gaming industry. In connection with the above, we recommend that you familiarize yourself with the current set of rules before registering in Superboss online casino. The information is given below, as part of a brief overview.
The main regulation: relationship between the Client and the Online Casino
Below are the key provisions of interaction between the Client and the Administration of Superboss online casino. To find the full list of rules and their contents, please visit Superboss website –tab Terms and Conditions:
- To get access to online slot machines for money and sports betting in the online casino, a user shall pass registration and identity verification procedures. At the second stage, a player will need to confirm the age of majority and address of residence, to do this, attach authentic scans of the main pages of the document – passport or driver’s license. In case of significant changes, such as a change of last name, place of residence, the casino administration should be notified of this by updating the previously entered data. Important: one user can have no more than one account. Registration of clone accounts is strictly prohibited and violation of this condition will result in immediate lifetime blocking. If you forgot your password/login, use the step-by-step online data restoration procedure.
- In case of absence of online activity for 6 months in a row, the administration of Superboss online casino has the right to freeze the account, without prior notification. To restore access and/or withdraw the remaining funds from the account, contact the technical service specialists of our online casinos in Canada. The complete liquidation of the player’s account is possible only with a zero balance on his/her account and will be made within a week from the day of administration consideration of the issue. At the same time, all personal data of the user is deleted without backup.
- Depositing funds to the client’s account is allowed only through registered payment instruments issued to this user (bank cards, electronic wallets). Attempts to replenish funds by unconfirmed (anonymous or registered to third parties) methods will be rejected.
- The account currency is CAD (Canadian dollar). To make a deposi in other currency, use the automatic converter on the online casino website.
- To use payment systems that are not listed in the list of available on Superboss website, send a request to the casino’s customer service.
- Payouts are possible only to personal bank cards or electronic wallets used earlier to replenish the deposit.
- VIP status of the client gives the right to individual financial conditions that shall be discussed with a personal manager.
- Bonuses not wagered within 7 days from the date of accrual will be considered inactive, the player loses the right to all winnings from them (will be written off from the account).
- Refunds from the provided cashback are at the discretion of casino visitor, but can only be used on Superboss platform only.
- In case of any disputes, all records made and saved on Superboss resources shall prevail.
In addition, the user has the right to contact specialists of the online customer support service in the event of ambiguous situations, questions, or in case of disagreement with results for certain events.
Features of sports betting online
Bets on the main or intermediate result of a sporting event can be made both before its start and in real time. The maximum permissible total bet depends on the conditions for a particular sport, the minimum contribution is only $8. After making transaction, a player receives a ticket with the corresponding unique registration number of a bet. The calculation of the final results is also possible in case of an unfinished match, if it has not been completed within 24 hours after. Requirements for the minimum wagered in fact are established for each sport individually:
- for football matches- at least 1 hour 10 minutes;
- basketball- 40 minutes or more;
- For NHL Hockey League- 54 minutes minimum;
- American football / rugby- at least 50 minutes.
Note! Adding express or system to the coupon is not possible for online bets made before the actual start of the event.